Whether you call it ‘drip pricing’ or ‘junk fees,’ more and more companies are adding hidden surcharges to customers’ bills.

Greenwashing has become part of our modern-day lexicon. Now there’s a new term, ‘green hushing,’ for when a company is too quiet about its accomplishments.

What is ‘green hushing’? The new negative sustainability trend, explained

Six insights from Mira Murati, chief technology officer of OpenAI, on the impact of generative AI.

‘It’s going to transform all of our lives’: OpenAI’s CTO on how AI is remaking society

Businesses adopting APIs as a business model are more resilient and agile.

Digital transformation not delivering enough value? Look at your APIs

Microsoft’s first toolkit reshaped the field of inclusive design. In this new version, the company wants to inspire designers to see beyond physical and sensory disabilities.

Microsoft’s new Inclusive Design Toolkit is designed for the brain

Looking for your first post-school job requires knowing how to present yourself effectively.

4 mistakes new grads make when job searching

The real reason it’s so hard to get rid of hidden fees

Before its acquisition by LVMH in 2021, the jeweler was losing its luster. Under Alexandre Arnault, it’s now one of luxury’s brightest stars.

Inside Tiffany & Co.’s remarkable brand turnaround

The fashion industry has long ignored the disability community, but brands like Aille and balini are putting braille front and center.

These fashion designers are putting braille right on their clothing

Future Fields developed a new process that could help the cultivated meat industry lower sky-high production costs and meet surging demand.

Why fruit flies could hold the secret to scaling up lab-grown meat

A new technology instantly materializes objects using ultrasound holograms.

3D printing with sound? Yep, that’s possible

As employers slash perks and order remote workers back to offices, job cuts are seen by some as part of an insidious message: Do what we say or you’re next.

Tech layoffs: Are they a necessary evil or a control tactic for bosses to regain power?

The public awareness campaign has targeted border sites, and engaged in a cat and mouse game with moderators.

Researchers show how activists use online reviews within Russia to protest the Ukraine invasion

It’s time to rethink how you tackle your inbox to maximize productivity.

Ditch these 4 bad email habits to save hours a week

As lawmakers work to understand the new technology and its broad implications, some worry that leaving the tech industry to “move fast and break things” with AI could be disastrous.

Will Congress miss its chance to regulate generative AI early?

Why being a highly sensitive person could be your greatest professional asset

Whether you are making an internal transfer or joining a new company, there are some proven practices to help set you up well.

3 things you must do to start a good relationship with your new manager

Stack ranking peaked in the ’80s. Now, companies are resurrecting it, as layoffs sweep the tech industry.

Ranking workers can hurt morale and productivity. Tech companies are doing it anyway

kea is helping this nonprofit transport 5,000 emergency shelters and it will cut the transport time from many months to just three weeks.

How Ikea is helping this nonprofit transport 5,000 emergency shelters to Turkey

It’s about working according to your natural energy levels, and not forcing yourself to be productive.

How a nonlinear workday might help you get more done

One study found that 80% of those who quit their jobs felt regret.

Why so many who took part in the Great Resignation have regrets

A new report from Hue and The Harris Poll paints a dire portrait of the BIPOC workforce in post-pandemic America.

Women of color are leaving the workforce and vanishing from unemployment statistics

If these things are happening, it’s a sign your emotional intelligence needs some work.

3 signs you need to improve your emotional intelligence

The level of emotional, physical, and mental exhaustion that customer-facing employees experience demands action by management, this HR exec says.

3 ways to save stressed-out customer service teams from burnout

Have you ever been asked to take on significantly more work without a change in title or a raise?

2/8: Have you been ‘quietly promoted’? Here’s what to look out for

Emotional toughness means standing up for what we believe in.

5 ways to boost your emotional toughness

Instead of making fun of Marie Kondo for having a less-than-tidy home now with three kids, you could see her vulnerability as another affirmation that life be life-ing sometimes and we don't stay the same in thoughts or rhythm.

Marie Kondo is messy now—and it’s actually expanding her brand

Gender-based discrimination can be subtle. But its impact is still damaging.

What it’s like to face ‘benevolent sexism’ in the workplace

This creative agency executive is a big believer in micro-mentorship—short, focused interactions that better fit our time-strapped lives.

How just a 5-minute mentorship session can advance your career

Companies can change that with better training—and by recruiting from a deeper, more diverse talent pool.

The demand for green jobs is outpacing the production of green talent.

While you can’t control what will happen in the future, you can create a plan of action for yourself.

5 steps to take if you’re freaking out about getting a new boss

The first few suits against the vast vacuum model used to train platforms like Midjourney and Stable Diffusion could signal a difficult road ahead for generative AI.

Can a string of lawsuits slow down generative AI?

As workers return to offices, they may be less tolerant of pre-pandemic decibel levels, especially if they are introverts.

Quiet or I’m quitting: Here’s why your employees are getting so fed up with workplace noise

Your job application may be rejected after a quick first look at your résumé, and you may be surprised why.

3 résumé mistakes that can sabotage your job application

These researchers from the London School of Economics argue that perfectionism kills productivity and it’s up to leaders to let their teams know when good is good enough.

5 ways to help workplace perfectionists break their time-sucking traits

To get beyond panic about whether employers are working, leaders need to make time for this counterintuitive habit.

The pandemic has led to a surge of ‘productivity paranoia.’ Here’s how to fight it

Bianca Dove explains that when our visions feel like distant possibilities, it’s because we haven’t allowed our bodies to experience them, palpably.

If you want to be more creative, train your body not your mind

Seated cashiers are the norm in European supermarkets, so why don’t more U.S. workers fight for this right?

Why don’t cashiers in the U.S. get to sit like the ones in Europe?

When you engage in this active listening regularly, you greatly expand your base of knowledge. Because good problem-solving requires drawing on knowledge, the more you know, the better you will be at solving problems that have mystified others.

Good leaders are good listeners. Here’s how to be one of them

Even more than the millennial or Gen X generations before them, Gen Z appears to view work as transactional.

Employers beware: Even your ‘loyal’ Gen Z workers may still be looking for another job

Not letting the sting of rejection halt your progress should be a rule in every founder’s survival guide, this tech entrepreneur says.

How hearing ‘no’ should fuel your entrepreneurial fire

Business leaders, employees, investors, and communities know the pressure is on: Companies have to operate responsibly. How they do so is the challenge.

In 2023, the only certainty for businesses will be change—and purpose

After decades designing Disney theme parks, Bob Weis is joining Gensler to design the real world.

The world’s biggest architecture firm just hired Disney’s former head Imagineer

iCIMS CPO Laura Coccaro says 2023 will offer a unique window of opportunity to shape the future of work.

How to take control of your career in 2023

Understanding attention types can help you improve productivity and focus.

Feeling distracted? You need to understand the 4 types of attention

Here’s how to reach your potential, according to a neurodivergent organizational psychologist, a neurodivergent executive coach, and a neurodivergent educator.

How young neurodivergent professionals can succeed at work

On YouTube, a new generation of influencers talk about opportunities for generating passive income. But what does it mean for their renters?

Being a landlord is not a job. That’s the appeal for many

Now is he time to ask yourself: What isn’t working?t

Don’t hate your job in 2023. Three habits to drop

Do you have the right to privacy at work? Here’s what to keep in mind in your daily communications.

Yes, your Slacks and text messages are fair game in a lawsuit

Greater efficiency in your schedule means you have time for more meaningful things.

Take back your time in 2023 with these simple planning strategies

From Patagonia’s groundbreaking announcement to FTX’s stunning collapse, these were some of the brilliant—and not so stellar—leadership moments of the year.

Looking back at some of the best (and worst) business moves of 2022

Dwindling budgets and a new focus on efficiency promise to collide with challenges over remote work, productivity and pay.

3 simmering workplace controversies that will boil over into 2023

The worst bosses of 2022 are exactly who you’d expect

From the rise of the curator economy to short-form shopping, here are the trends that will shape the creator economy in the coming year.

The top 4 creator economy trends to watch in 2023

New research looked at employment and education data spanning generations, from younger baby boomers to millennials.

An extra year of education could boost your chances of being your own boss

The successful labor fight at the New York college exposed the human cost of one of college administrators’ favorite cost-cutting tactics: eliminating full-time professor positions.

The New School’s adjunct professors’ strike shows how even “good” jobs are increasingly precarious

Meetings can be useful, but only when meeting organizers aren’t doing these things.

These 8 behaviors are sabotaging your meetings

Happiness is one of the most sought-after experiences: We all want joy in our personal lives, delight in our work, and bliss in our relationships. But happiness can also be elusive—and it’s unrealistic to think you can achieve total happiness every day, across all aspects of your life.

What does it really mean to be happy at work? Probably not what you think.

All eyes will continue to be on the economy as we head in 2023. And rather than worrying, wondering, and speculating over things we can’t control, here’s what each of us can focus on: preparing our careers for a potential recession.

The Fed may slow interest rate hikes—but here’s how to prepare your career for a potential recession just in case

According to new data from Upwork, 26% of U.S. freelancers have a postgraduate degree, up from 20% a year ago.

The freelance workforce is becoming more highly skilled and highly educated

Comparably’s annual list, based on millions of anonymous sentiment ratings, is a lot more diverse than it was last year.

These are the best CEOs for 2022, according to actual employees

Hiring managers are most impressed with these skills. Here’s how you can recognize them in yourself.

These are the top 5 skills you need to get hired in 2023

After you check for nonnegotiable requirements on a résumé, look for these three superpowers to see if you are dealing with an extraordinary leader.

3 leadership superpowers and how to spot them in an interview

Experts on generational diversity weigh in on how generations can come together in the workplace by recognizing their own strengths and weaknesses.

This is what Boomers, Gen X, Millennials, and Gen Z can learn from each other at work

Deloitte’s annual “Tech Trends” report finds that AI is indeed coming to the workplace, and the metaverse is alive and well

Deloitte’s top futurist explains why companies should embrace ‘serial specialists’

Climbing the corporate ladder can be tricky. If you’re a director hoping to get promoted to VP, here are 8 questions to consider.

How to get promoted from director to vice president

Communicating effectively with C-suite leaders may require some strategy.

5 mistakes people make when talking with executives

Confidence is a trait you can get better at with practice.

5 habits of confident people

Emotional intelligence is critical for leadership.

7 ways to spot an emotionally intelligent leader

Good managers all have these four skills, which you can develop in any role.

These are the 4 core skills new managers need to develop most

Hunkering down until the Federal Reserve fixes things is not a viable plan, say the authors of the new book, “Leading Through Inflation.”

What every business leader needs to know about inflation

Covering happens. Some people may hide their sexuality or their caretaking responsibilities, and others may hide how they speak outside of work and/or colloquially.

How leaders can (and should) end the need for covering

Structured prioritization frameworks are not helpful. When the choice is obvious, there’s no need for deliberation. And when there’s a close call, they don’t help much.

Don’t waste time prioritizing. Do this instead.

Future workers could realistically have five (or more) careers in their lifetimes—and never step foot inside an office building.

Now that many of us will live to 100, this is what our careers will look like

There are ways to have a productive conversation with someone you disagree with.

How to disagree without making someone defensive

How can different generations avoid misunderstandings at work? Experts (and Gen Zers) weigh in.

This is what Gen Z thinks about their coworkers’ emoji use

Despite gloomy layoff news in the tech sector, workers are expected to have the upper hand again next year.

The 5 biggest workplace trends of 2023, according to Glassdoor and Indeed

One potential solution: pay applicants for their time.

Employers are asking applicants to do ‘test work’ for free—workers can push back

Layoffs are always terrible. But there are ways to make the process more humane. So why can’t leaders get it right?

Why so many companies keep messing up major layoffs

What to do if you got laid off, and now the company wants you back

Job seekers may be unintentionally sabotaging their virtual interviews, according to survey data. Fortunately, with a little preparation, these mistakes can be easily avoided.

How to avoid the 5 worst virtual interview mistakes

SAP’s Sabine Bendiek notes that influencing people to learn is no longer as simple as emailing a link to a module and then measuring participation. But it’s more important than ever.

Why leaders need to make learning a permanent part of culture (and 5 ways to do it)

Our brains love connecting the dots, but making assumptions can be a trap.

How to kick your habit of assuming the worst

Here are three ways you can reconnect with your colleagues, whether in person, remote, or various hybrid situations.

The best way to improve relationships at work isn’t working harder—it’s working closer

The author of ‘The Unexpected Leader’ says your ability to grow in your leadership journey could be a lot more accessible than you’re making it out to be.

5 of the strangest places your leadership can shine

NASA’s first chief knowledge officer shares how the organization’s people-first culture helps the agency achieve its “moonshots.”

4 creative ways NASA encourages innovation

Reason number one: Many freelancers fail after the first year as a result of making avoidable mistakes.

Why “Just go freelance” is crappy advice

Does your manager micromanage you or ignore you? Here’s how to respond in 7 different scenarios.

7 successful ways to stand up to your boss

Rent-to-own housing products have the potential to benefit consumers, but companies adopting them need to show greater transparency.

Rent-to-own startups have promise, but need to show greater transparency, report says

Pay attention to these red flags before handing in your notice.

That new job offer may be a scam. Here’s what to look out for

Not surprisingly, Americans going to the polls next week rate the economy and inflation as top issues. Tech’s elite would probably agree.

Big Tech billionaires lost fortunes this year. The hit to your 401(k) might feel even worse.

The CEO of Tesla has officially become ‘Chief Twit.’ Here’s what could be coming next.

What to expect from Twitter now that Elon Musk is officially in charge

The recorded video will be encrypted on the driver’s phone and can’t be accessed by Uber unless the person files an incident report.

Uber releases new driver safety features, including video recording test

Halloween puns aside, ghosting can have profound psychological effects on job seekers. It’s also bad for your company’s brand.

The dramatic rise in employer ghosting is scary

How becoming a kinder version of yourself boosts productivity By looking inward, you can enter a state of mind where you can increase focus and get more done, says this author.

How becoming a kinder version of yourself boosts productivity

Quitting might seem like a weak move, but it can actually be a super power. Why quitting on time is key to winning at work

Why quitting on time is key to winning at work

More remote work means more written messages—and more room for miscommunication.

These are the top 10 most passive-aggressive phrases you’re probably using in email

We talk a lot about needing trust. But what does that really mean?

You can’t have a successful team without this thing

Robin Landa believes that using this proven process may endow you with the superpower to produce great ideas.

3 questions that lead to great ideas

Maryville University’s Leilani Carver-Madalon PhD says recognizing the stubborn persistence of this problem is the only way we can start to change it.

Double standards for women’s professional appearance persist (even working remotely)

Setting goals isn’t the be-all and end-all when it comes to managing your career.

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